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Getting to Yes, And… | Gary Noesner – ‘Lessons From an FBI Hostage Negotiator’
Update: 2025-08-12
Description
Kelly talks to Gary Noesner, a legendary agent who changed the way hostage negotiation was taught and implemented at the FBI. His book is “Stalling for Time: My Life as an FBI Hostage Negotiator”
“Before we can influence others we must first listen and understand.”
“Listening is the cheapest concession we can ever make.”
“Managing a crisis properly depends on managing information.”
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